P&C Insurance Case Study

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Application: MR1 Call Centre Quotation & Application System

Region: EMEA

Company Size: Large Enterprise, Tier 1 Insurer

MR1 had a complex system architecture with multiple interfaces from a variety of systems.

The Challenge:

  • Decommission a seemingly immovable system with 40G of historic data
  • Ensure that the design and functionality would succeed before the data could be transferred and host application decommissioned
  • Maintain undisrupted access for 1300 registered users
  • Comply with data retention and availability rules

The Project:

  • IBM host mainframe
  • CICS database
  • Port 40GB of data records
  • 1295 users registered for access
  • Decommission the MR1 application
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The Results

  • Decommissioned within 3 months

  • No disruption for call center users

  • Eliminated all associated costs of running on the mainframe

  • Provided continuous, uniform access to all data